Dry Cleaning Customer Testimonials

If you need reliable service, the Max I Walker on 204th and Pacific is wonderful!!! I was in a pinch and needed some items pressed for next morning wear. I was able to drop them in the overnight drop box and they were ready to pick up 30 mins earlier than when I needed. I even received a text letting me know the items were finished. Stephanie is a great manager and it’s easy to see that she loves and puts her customers needs first!! Thank you!!!

I was assisted by MyKayla when I dropped off my laundry. She was very helpful working with me to remove a couple of stains I had in my shirts.

If I could give them more stars I would. A HUGE thank you to Stephanie and Fonda. My wedding dress, which was hand sewn by my Uncle, was one of the many things I thought lost to the flooding this spring. It was muddy, stained, and slimy and with more than 200 yards of tool in the skirt I thought it was definitely going to have to be thrown out. My mother called Max I Walker and they said to bring it in so they would take a look at it and see what they could do. Stephanie and Fonda worked tirelessly on it and turned out amazing!! From the bottom of my heart thank you for all the hard work!!

Incredible experience with this location. They understand customer service and bent over backwards to help me out of a bind. They had a zipper break on a dress that my wife and I needed for a work event that same day we were to pick it up. The dress was new, still had the tags so this was probably just a mfg defect. They were able to get the dress tailored with only a few hour delay. I am very grateful for the extra effort. I will be returning to this location with all my future dry cleaning.

I really love this place. Stephanie is really friendly and she treats you with care. The new water wash system they have here is amazing. I really love the new bags. I can use the bag to keep my clothes clean and use it to bring my clothes there to have them dry clean. Keep up the great services. I would definitely recommend to a friend. ❤❤❤

Stephanie was so helpful! She got the water stains and punch out of my cloths!

We were extremely pleased with the quality and care that was shown to the clothing and moreover we would very much like to ask that you please commend the employees on their polite and friendly service. As a small business owner we certainly know the importance of dedicated employees and friendly customer service and this location is lucky to have the employees that you have working for you. We will definitely be using your services again in the future.

Mykayla was very courteous, friendly, and efficient!

So many friendly faces at this location including Mykayla, Julie, and Mayra! Thanks for being so helpful!

Great place and great staff! Won’t be going anywhere but here! Thanks!!

Take it from me, if you’re new to the area or been in town for years and you’re looking for a dry cleaner, no one does it better than Max I. Walker. Been taking my garments there since 1992.

Love my max I Walker employees. Lori, Andrea and Chelsea are great. They know me by sight and name and always provide great service. They're personable and courteous. Lori even does some quick mending if needed. She also gives that extra touch by providing lifesavers for customers. Max I Walker is lucky to have them. Me too!

Jordan is great, and service is very good. It’s especially nice to have next day service. Prices are a bit high. *since I received your response, I have checked out your coupons and discovered “Walker Wednesday” pricing. I will look forward to continue using your services and saving a bit of money. Thank you for your response. I have added in the additional star rating!

Jordan Dennis is your go-to girl. I can’t sing her praises enough! She always has a smile on her face & is more than helpful with any questions I’ve asked. She’s always kind, & asks how you’re doing, & what your wkend plans are! :) Of all the people she helps each day, she takes the time to remember your name even! I have never had a better dry cleaning experience & will send anyone I know, her way.

Wonderful “first time experience” with this location. After searching for my order, Jordan Dennis, who works there, searched high and low. Finally on a hunch, she found the clothes. My name had been entered incorrectly by the person who took my order. Jordan corrected the mistake and was as helpful as anyone can be. She is the reason I will be back!

Been around for a long time, and I can see why! They do a superb job!

I am a regular and wanted to say Keith is excellent at representing the company in a way all employees should. And the staff at this location is outstanding. I just happen to be greeted by Keith at the drive through almost every time I pick up my clothes on Saturday morning. He is always pleasant, upbeat and positive. I’m always glad I start my Saturdays stopping at Max I Walker, because I always know it will be a positive experience. Jim A.

I really enjoy patronizing this location, and appreciate their outstanding customer service. Kassandra is especially welcoming, courteous, and professional every time I am there. Keep up the good work - I'll be back!

I always get prompt, kind service from Kassandra at 158/Maple. I drive up, she knows my name, my credit card is on file, and out she comes with my clothes and hangs them in the back of my car. Could not be easier! And my clothes always look great. Thank you, Kassandra! Your work is very much appreciated.

I have used this location for many years and I am always very pleased with the results of their dry cleaning. The staff is outstanding. Very friendly and professional. Kassandra always makes me feel welcome. She greets me by name as I enter and usually has my order ready by the time I get out of my car and enter the store.

When Colleen replaced the previous manager...I was concerned I wouldn't be getting the same great service....I'm happy to say I'm getting better service!!!!!...THANK YOU!!!!

I have used this location for years. We recently moved and I go out of my way to come to this location because of the wonderful service I receive! Amber makes sure my clothes are done just the way I like and she always greets me with a huge smile!

I was very impressed with Olga, an employee at the 158th and Maple location. She promised that my heavily-pilled coat would look new when they were done, and she was right. Because of Olga's natural customer service skills, I will never go anywhere else.

I was in Omaha for a wedding 9-1-18 and needed our families suits, shirts and bridesmaids dresses pressed. The hotel wanted $39 per dress, another dry cleaner downtown wanted $18 per dress to press only!! I was given Max I Walker from the brides father as a reference. They were outstanding! Missy took care of us immediately and at a fraction of the cost. She helped us get everything in the car so it would not get wrinkled. I would highly recommend this dry cleaner. Friendly, fast and affordable service!!

Missy and Liz are always professional and customer focused. They are always friendly and greet me with a smile. Their customer focus, dedication and professionalism are greatly appreciated! Thank you!

Missy and Liz are the BEST in customer service. Always greet me by name and with a happy face and smile!!

Krissy is amazing! I hope MaxiWalker treats this wonderful person well. She is a gem! Even after months of not coming in, she still remembers me! I've always appreciated her help and have never had any problems with my dry cleaning.

Krissy is outstanding! Always greets me with a smile and remembers my name. Krissy got stains out of a shirt that I’ve taken to other cleaners in the past with no luck, now it looks brand new! She is a real credit to the Walker organization!!

Great dry cleaners! Been a very satisfied customer for about 20 years.

Very nice and personable people working there. Always get good service.

Melissa is amazing and has the biggest personality. She makes you feel very welcomed. Kim is funny and quick whitted, she is always looking out for me. These ladies deserve a raise!!

Melissa and Brenda are awesome! They have a great attitude and truly take care of their clients with smiles and the greatest of professionalism.

Absolutely recommend this place! One of the best customer service! The manager is amazing! very clean facility. Reasonable pricing and great location!

This store does a great job. Fast courteous service and their cleaning is top notch. Melissa runs a great store!

Melissa, was very helpful and a fun to talk with. thank you for this great experience.

I am so thankful for this place! Two days before my wedding I noticed there was a dark mark on the chest of my wedding dress. I called here frantically and spoke to the manager Melissa. She personally worked on my dress and was able to remove the stain! She also did this in just a few hours and my dress was as good as new! The Max I. Walker team also pressed and dry cleaned my dad’s suit and had it back to me at the same time as the dress. Amazing employees here, Melissa literally saved my wedding day. I will always take my business here and would recommend it to anyone who asked where to go for dry cleaning. Thank you guys!!

I love this store. I have relatives that live in this area, so when I come from Lincoln, NE I bring my dry cleaning here because they are the best.

I've used max I Walker before and was very unsatisfied until I came across Melissa in benson and she took very good care of me and reassured me my clothes would be done correctly...... went to benson to find out she is now in papillion and had to take my services all the way to papillion because I know she will take very good care of me!!!! Glad to know she is moving up and doing very well

Kim, Randy and the entire crew at the Papillion Branch are awesome. Always friendly and upbeat and always make you feel like your business matters. Today (Friday) I dropped off cloths and Melissa, Kim and staff made me feel more like family than patron. To their credit, they always return stuff I leave in the pockets of my cloths ...but not without some good natured ribbing. Keep up the great work!

The best service in Omaha!!!!

Went by late morning with shirts and pants for a wedding tomorrow Melissa was amazing said she could get them done today !!!!!! Great service would not go anywhere else.

This morning I had called last minute to see if I could have 3 shirts and 2 pants washed, pressed, done before 3 pm. Typically they would have have been ready for pick up the following day but as usual, I was scrambling to leave town for a wedding and needed them done ASAP. Melissa so kindly worked her magic behind the counter and had them done in ten minutes! These ladies totally rocked it and were incredibly helpful. I’m happy with the service and I’m going to have a happy husband!

Exceeded my wishes for my formal suit. I looked great for my daughters wedding.

Jamie was real polite and helpful when I called in asking about the prices. Will definitely be doing some business here and sending people this way!!

Randi Does a Great Job and Always has a Smile. No Wonder Her Staff is The Same, Thanks Randi.

Went into the Papillion Store on the 11th and 13th of Sept. Was served both time by Randi and on my second visit I mentioned to her that the store had an all new feeling of optimism. And everyone seemed happy to be there and Randi commented she was like that because she really enjoyed her job. What a wonderful experience and that lady should be promoted to a job where she can spread that kind of enthusiasm though out the Max I Walker company. Great job Randi ! Can't wait to visit the store again.

They do an outstanding job on our clothes!!! We always enjoy when Randi waits on us. She always has a smile, and she gives us fast courteous service.

Awesome all around! Fast, courteous, answered all my questions, reasonable prices. Same day service was great and convenient.

I just want to thank your employee in Papillion for her assistance yesterday. I spilled a cup of Starbucks on my tan winter coat and pants on my way to a meeting. I called, she told me to come in. When I arrived, she took my coat and did an amazing job removing the coffee, had the biggest smile and was just amazing. She turned a difficult situation into a really nice experience. I told everyone I talked to in Omaha about my experience and if I lived there, you'd have a customer for life because of her.

Due to COVID 19 I was forced to pick up my dry-cleaning from the Benson location. This was a huge inconvenience for me since I live off of 108 and Blondo. However, I couldn’t more happy that I got to meet Mrs. Tammie. When you walk in and immediately get welcomed by a sweet lady that reminds you of a family member, you know it’s gonna be a place to remember. Tammie is detailed, kind, sweet and Professional. I now drive out of my way and past two other Max I Walkers because I know I’m getting the best service and I feel like family. Thank you Mrs. Tammie for everything you do and for treating people the way they should be treated.

Krista at the benson max i walker is one of the best people ive ever met there. She was very helpful on letting me know how the process works and very efficient on getting things done.

This was the first time I dropped anything off at a dry cleaners and I had a great experience. Tammie greeted me and was really nice to talk to. She explained how it went and expected my things to be done by the next day. I got a text a few hours later saying it was completed! I went back the next day and the same person assisted me. I can’t say enough how great she was. I will definitely use this location the next time I need something done.

This place is great. Krista is always super nice and helpful.

Thank you thank you! I used there services for an emergency and now will continue to go here! I had an event in Nov and I had accidentally confused slacks with my husbands suit pants and threw them in the washer and in the DRYER! Well the ladies here at the 56/maple location said they would try to do what they could when others turned me away! Well she didn’t make high hopes said they’d be okay. Well they turned out more then okay I was so nervous I had two options try and find a brand new pare or work with those. My husband couldn’t even tell!!!!! I of course was extremely happy after having a horrible time worrying. THANK YOU LADIES SO MUCH YOU ROCK AND IAM AO THANKFUL FOR YOU GALS AND YOUR GREAT WORK ETHIC!

I can’t thank Fonda enough for the truly amazing service she provided. I brought in my daughters wedding dress to be pressed and my mothers gown to be cleaned and she was fast, efficient and fabulous! Thank you. Thank you!

I use the Benson location of Max I. Walker on a regular basis for my dry cleaning and my experiences there are excellent. I especially appreciate Melissa and her superior customer service skills; she is knowledgeable, is always looking out for the customer and if something isn't quite right, she comes up with a solution immediately. My visits there are a positive part of my day!

I had the pleasure of being waited on by 2 employee's. There names were Martine & Melissa 😁😁 they are valuable asset to your company

The Benson Max I. Walker has amazing 5-star customer service! Can you believe that Martine/Melissa recognize my car when I'm pulling into the parking lot? My dry cleaning order awaits, ready for check-out when I walk into the door! Amazing!

Came in today and was greeted and helped by two very nice workers Melissa and Martine. Made it in and out for me. They need more nice people like them especially since I just left my prior place for poor and rude service. Great job!

If I could give them more stars I would. A HUGE thank you to Stephanie and Fonda. My wedding dress, which was hand sewn by my Uncle, was one of the many things I thought lost to the flooding this spring. It was muddy, stained, and slimy and with more than 200 yards of tool in the skirt I thought it was definitely going to have to be thrown out. My mother called Max I Walker and they said to bring it in so they would take a look at it and see what they could do. Stephanie and Fonda worked tirelessly on it and turned out amazing!! From the bottom of my heart thank you for all the hard work!!

I had a great experience at the Dundee location. My service was organized and completed quickly. I recently moved to the midtown area and will most likely return to the Dundee Max I Walker for my future dry cleaning needs.

Great customer service. I have never dry cleaned anything before and PJ gave me pricing and walked me through it. Thanks for helping this millennial. Haha.

They work magic at this place. Took in a 50+ year old parka and PJ made it look brand new again. All of my difficult jobs come here, I trust them 100%.

PJ runs a tight ship! This is an excellent location. If one piece in 50 goes missing she says she will find it, and she does. Everything ready on time. Always great service!

PJ is incredible - she provides the best customer service I've ever encountered at a dry cleaner. We are so grateful to have her at our neighborhood cleaners!

This store is convenient and friendly. PJ remembers faces and names. She is dedicated to her work, knowledgeable and reliable. She goes the extra mile. The rest of the staff reflect the high standards she sets for service.

PJ is the absolute BEST! She knows EVERYTHING about whatever I have ever brought in for cleaning, whether laundry, dry cleaning, stain removal, re-ticking/cleaning down pillows, specialized care for raw silk bedspreads, YOU NAME IT. Best dry cleaners experiences EVER! I'm lucky to have PJ the neighborhood of Dundee, and if I ever move from Dundee I believe I'd go out of my way to utilize that location just to see her. Now, if only Max I. Walker incorporated a reasonable per pound regular laundry service for ALL my laundry...! :)

PJ is a wonder worker! She is so kind and helpful and was able to get a stain off a shirt, I didn't think was coming off! Thanks for the great continued service!!!

I moved from the Dundee area to the Old Market 8 years ago, but I still take my business to this location. PJ and her staff are the best!!!

PJ is the absolute best! She always remembers me when I come in and my clothes always come out looking great!!

PJ's customer service is stellar. She always knows my preferences and goes above and beyond to ensure you have a pleasant experience. I can go somewhere else and pay less but prefer the service that the Dundee location provides me. Great job PJ!

P.J. is always the friendliest and most helpful of any dry cleaners worker I've ever known. She knows her stuff, like how to get out certain stains, or how the fabrics may respond to cleaners. She is the best!!

P.J. is awesome! She is always friendly and knows you on a first name basis after your first visit. Oh, the dry cleaning service is top notch too!

PJ at this location is always so friendly and helpful! 5 stars to her.

P.J. is so helpful and positive. I usually drop off early in the morning and she has such a sunny disposition. Great customer service.

PJ is the best! Professional and courteous folks. Clothes are done right and promptly. Very happy with this location.

Ms. Bev is always very helpful and professional. She continues to do an Outstanding job taking the time to clean my clothes including getting out the toughest stains on blouses and most recently a white jacket I have not worn in years but means a lot to me. Thank You Ms. Bev for all you do!!

I have a Kansas City Chiefs winter coat that is over 20 years old. I wear this every season and winter. I usually just put it in the washer to clean it, but it is getting pretty faded and old. So, I decided to take it to the Bellevue location. When I dropped it off, I told Bev the story of my coat. I have to admit, it was pretty dirty from all of the wear. Bev told me about the big washer she has and that she would take care of it. The real surprise came when I came to pick up the coat. Bev didn't use the big washer. Bev hand washed my coat, not once, but twice. Then she air dried it. That coat has never been that clean. She went way above and beyond my expectations. She is one of the reasons I always go to Max I Walker when I need something cleaned professionally. Please pass on my thanks to her.

The Bellevue store 100 is the best Max I Walker in the state of Nebraska. Bev is the best manager she goes above and beyond. I love coming to store 100 even though there’s three stores around me. I drive all the way to Bellevue every week excellent service.

My husband and I were victims of the recent flood in Nebraska. We were able to retrieve our military uniforms from the flood. We are both retired Navy veterans and those uniforms meant a great deal to us. Bev Clark of the Max I Walker location, 100, was able to save our uniforms. We are very grateful that she was able to save an important part of our lives. Max I Walker's demonstrated their commitment to the community during this emotional time. Thank you Bev Clark and Max I Walker!

Bev is the best. always has a smile. Very out going. Feel like family when I see her, and talk to her. Always a pleasure going there.

Great friendly service. Bev was great!

We have been going to this facility for a couple of years now and we have never had a negative experience. What keeps us coming to this particular location are 2 ladies, Beverly Clark and Dawn Pithnan. These ladies are professional, fast, and have great people skills. No matter how busy they are they provide us with their undivided attention to ensure they didn't miss anything we may be requesting. They have great personalities. I was a restaurant manager for over 15 years and I would have been very happy to have had them on my team. It is human nature to complain but rarely do we give praise to someone for doing an amazing job. Keep it up ladies!!... By the way, They deserve a raise!!!

Dawn P. is my favorite! She's super friendly and always goes the extra mile.

I've always had great service at this location, but Dawn P. demonstrates the epitome of customer service. I'm greeted by name and personalized service I've never received anywhere else. Excellent customer service skills and great attitude!

The store did a great job. The 2 employees that we dealt with were very friendly and professional.

Sueanne is always so very friendly and the service is awesome!!! Thank you Sueanne! 👍👏

I have been going to this Max I. Walker location for more than 30 years. Sueanne and her people are always courteous, friendly and welcome my special requests. They consistently do my cleaning and laundry just the way I want them!

Always great service! Thanks Susanne 👍😀

Sueanne always greets everyone with a smile and is very efficient!

Sueanne always makes it easy to drop off and she gets things done very efficiently. Before he died, my husband took his suits to Sueanne all the time and if he needed something done quickly, she would do her best to get it done. I have since taken all dry cleaning to Max I Walker and have never been disappointed in the service.

SUEANNE IS THE BEST!

I have been going to this Max I. Walker location for more than 30 years. Sueanne and her people are always courteous, friendly and welcome my special requests. They consistently do my cleaning and laundry just the way I want them!

Chris is a TERRIFIC Customer Service Attendant! I have taken my laundry to "Max" for over 25 years and wouldn't go anywhere else!

Sueanne is always friendly and willing to help the customer!