Dry Cleaning Customer Testimonials

It makes us happy when our customers are happy. Learn the level of service you can expect at Max I. Walker from these customer testimonials.

Willie G.

Melissa is amazing and has the biggest personality. She makes you feel very welcomed. Kim is funny and quick whitted, she is always looking out for me. These ladies deserve a raise!!

William B.

Melissa and Brenda are awesome! They have a great attitude and truly take care of their clients with smiles and the greatest of professionalism.

Awaz J.

Absolutely recommend this place! One of the best customer service! The manager is amazing! very clean facility. Reasonable pricing and great location!

Christian T.

This store does a great job. Fast courteous service and their cleaning is top notch. Melissa runs a great store!

Augie R.

Melissa, was very helpful and a fun to talk with. thank you for this great experience.

Andrea H.

I am so thankful for this place! Two days before my wedding I noticed there was a dark mark on the chest of my wedding dress. I called here frantically and spoke to the manager Melissa. She personally worked on my dress and was able to remove the stain! She also did this in just a few hours and my dress was as good as new! The Max I. Walker team also pressed and dry cleaned my dad’s suit and had it back to me at the same time as the dress. Amazing employees here, Melissa literally saved my wedding day. I will always take my business here and would recommend it to anyone who asked where to go for dry cleaning. Thank you guys!!

Kay M.

I love this store. I have relatives that live in this area, so when I come from Lincoln, NE I bring my dry cleaning here because they are the best.

Ali G.

I've used max I Walker before and was very unsatisfied until I came across Melissa in benson and she took very good care of me and reassured me my clothes would be done correctly...... went to benson to find out she is now in papillion and had to take my services all the way to papillion because I know she will take very good care of me!!!! Glad to know she is moving up and doing very well

Steve Y.

Kim, Randy and the entire crew at the Papillion Branch are awesome. Always friendly and upbeat and always make you feel like your business matters. Today (Friday) I dropped off cloths and Melissa, Kim and staff made me feel more like family than patron. To their credit, they always return stuff I leave in the pockets of my cloths ...but not without some good natured ribbing. Keep up the great work!

John D.

The best service in Omaha!!!!

Josh B.

Went by late morning with shirts and pants for a wedding tomorrow Melissa was amazing said she could get them done today !!!!!! Great service would not go anywhere else.

Rachel R.

This morning I had called last minute to see if I could have 3 shirts and 2 pants washed, pressed, done before 3 pm. Typically they would have have been ready for pick up the following day but as usual, I was scrambling to leave town for a wedding and needed them done ASAP. Melissa so kindly worked her magic behind the counter and had them done in ten minutes! These ladies totally rocked it and were incredibly helpful. I’m happy with the service and I’m going to have a happy husband!

Kenny P.

Exceeded my wishes for my formal suit. I looked great for my daughters wedding.

Rachael A.

Jamie was real polite and helpful when I called in asking about the prices. Will definitely be doing some business here and sending people this way!!

Lou R.

Randi Does a Great Job and Always has a Smile. No Wonder Her Staff is The Same, Thanks Randi.

Lynn H.

Went into the Papillion Store on the 11th and 13th of Sept. Was served both time by Randi and on my second visit I mentioned to her that the store had an all new feeling of optimism. And everyone seemed happy to be there and Randi commented she was like that because she really enjoyed her job. What a wonderful experience and that lady should be promoted to a job where she can spread that kind of enthusiasm though out the Max I Walker company. Great job Randi ! Can't wait to visit the store again.

Edric F.

They do an outstanding job on our clothes!!! We always enjoy when Randi waits on us. She always has a smile, and she gives us fast courteous service.

Dallas A.

Awesome all around! Fast, courteous, answered all my questions, reasonable prices. Same day service was great and convenient.

Christian B.

Take it from me, if you’re new to the area or been in town for years and you’re looking for a dry cleaner, no one does it better than Max I. Walker. Been taking my garments there since 1992.

Nolan S.

Great place and great staff! Won’t be going anywhere but here! Thanks!!


Great service. The staff is friendly and accommodating. Same day service is a huge plus! I travel out of my way to use this location.

Dallas A.

Awesome all around! Fast, courteous, answered all my questions, reasonable prices. Same day service was great and convenient.

Betsy B.

I have used this location [158th & Maple] for years. We recently moved and I go out of my way to come to this location because of the wonderful service I receive! Amber makes sure my clothes are done just the way I like and she always greets me with a huge smile!

Ron R.

I have taken my laundry to "Max" for over 25 years and wouldn't go anywhere else!

Michael F.

I want to pass on my sincere thanks to you about an extremely efficient and professional employee you have at the Capehart store. Kami has been exceptionally proficient and provides superb customer service. She ensures my orders are processed correctly and timely. You are lucky to have such a caring employee. Keep up the outstanding support Kami!

Bill B.

I just want to thank your employee in Papillion for her assistance yesterday. I spilled a cup of Starbucks on my tan winter coat and pants on my way to a meeting. I called, she told me to come in. When I arrived, she took my coat and did an amazing job removing the coffee, had the biggest smile and was just amazing. She turned a difficult situation into a really nice experience. I told everyone I talked to in Omaha about my experience and if I lived there, you'd have a customer for life because of her.

Tim O.

Fast friendly service. I've never had any issues over several years. They offer coupons and specials on Wednesday.

Bill D.

I have been a customer for over ten years. Matter of fact, I started using them when they were located on 84th/Washington Street. The cleaning is always been on time and completed as requested. Great customer service!

Dominic H.

Fast, easy, quick in and out. This will be my go to place from here on out! They have a pull up window service and it only took one day to get my clothes back!

Ryan A.

I've used this place a few times and have been very satisfied each time. I also appreciate that they do same day service!

Ashley H.

PJ is the best! Professional and courteous folks. Clothes are done right and promptly. Very happy with this location.

Brian H.

They do great work and I could pick up my items same day if they had them early.

Phil V.

Very nice and personable people working there. Always get good service.

Arlyne S.

I was very impressed with Olga, an employee at the 158th and Maple location. She promised that my heavily-pilled coat would look new when they were done, and she was right. Because of Olga's natural customer service skills, I will never go anywhere else.

Courtney B.

Above and beyond service, they called to ask if they could keep my pants one extra to treat a stain... And they got it out!!! Saved my favorite pants, great customer service and I love the drive thorough. I was referred with good advice and now I am sharing it with you. Thanks Max I Walker!

Kevin B.

This location has always done a good job on the clothing I bring in. I manage a high volume restaurant in Omaha and random spots and splatters are a common occurrence. They've always communicated whether the spots could be removed or not. I've taken coats, suits, drapes, leather goods and sweaters...never had a problem. That's why I keep going back.

Joshua S.

Great location. The staff is quick and the results were perfect. I'm very happy with the service provided. I used them for my work uniform. If the results were this good, I would assume that just about anything would be in their realm of perfection.

Jacci Z.

Bottom line: Amazing customer service and secret stain removing powers. Coupons on-line. You cannot go wrong!