employee milestones celebration 2020
Max I. Walker Celebrates Employee Milestones
January 22, 2020

COVID-19 Statement From Max I. Walker

Max I. Walker’s Measures to Prevent the Spread of Illness KEEPING CUSTOMERS & EMPLOYEES SAFE

OMAHA, Neb. – Tuesday, March 17, 2020 – Updated Monday, April 6, 2020 – As a fifth-generation business, founded in 1917 by Mr. Max I. Walker himself, Max I. Walker Dry Cleaners & Launderers is a part of the fabric of the Omaha metro. As such, we wish to keep our valued customers informed of all we do to prevent the spread of illness, as well as how the COVID-19 pandemic is affecting our ability to conduct business and serve customers.

Modified Hours Beginning 4/6/2020

Now Open 9 a.m. to 4 p.m. Monday, Tuesday, Thursday, Friday and Saturday
Closed Wednesday and Sunday

Due to business impacts related to the COVID-19 virus, we will be adjusting our hours of operation in all open locations starting on Monday, April 6, 2020. Some of our locations remain shut down temporarily. The most up-to-date information on individual store statuses is available on our Locations Page.

Same-day service is still available on weekdays; if dry cleaning or shirt laundry is dropped off at any store by 10 a.m. Mondays, Tuesdays, Thursdays or Fridays, it will be ready that same day by closing.

For the safety of both customers and staff, all our drive-thru locations that remain open have switched to drive-thru service only. Any open locations without a drive-thru are enforcing a one-in-one-out policy in the lobby.

Along With Your Clean Laundry, Let Us Also Bring You Some Peace of Mind

Max I. Walker is committed to the health and safety of our community. Sterilization is and always has been a standard part of our cleaning process. The inherent process of dry cleaning, laundering, and/or pressing garments and household items sanitizes them through the use of antibacterial cleaning agents and heat/steam. Essentially, the disinfection of garments has been a top priority for us since long before you were ever forced to consider it.

For Our Customers

  • In the event customers must come inside a store, hand sanitizer or an equivalent is available on our counters for customers to use before and/or after they complete their business. While we know this is not a substitute for hand washing, it is the next best thing when soap and water is not available.
  • We have increased our cleaning and disinfecting procedures, and are ensuring every store has a supply of disinfecting wipes or spray cleaner available to wipe down frequently touched surfaces several times a day.
  • We use heated environmentally friendly dry cleaning solutions and soaps that kill any living virus in the first two minutes of cleaning.

For Our Employees

  • Employees have been reminded that hand sanitizer is absolutely not a substitution for proper hand washing with soap and water. They have been instructed to wash their hands frequently.
  • Employees have been refreshed on proper handwashing procedures, and guidance is posted in all stores.
  • Disposable gloves are available in all our stores for employees to use when handling dirty garments. They have been encouraged to use them since long before the current health concerns, but are now being mandated to do so.

Closures

Some stores are temporarily closed. The most up-to-date information on individual store statuses is available on our Locations Page. If you have an order to pick up, please visit the locations page to ensure the store where you dropped your garments off is still open. In the event that it has been temporarily closed, this page will also tell you where you can now pick up your order.

Drive-Thru Service

Most of our operational stores have drive-thru service available, and customers can request a free dry cleaning and/or laundry bag that has their name and contact information on it, so they can drop off orders without coming into contact with any employees. Also consider putting your credit card information on file in our secure payment system, for a truly contact-free service.

Open Stores Offering a Drive-Thru:

204th & Pacific in Elkhorn
182nd and Center Store in West Omaha
168th & Q Street Store in Millard
158th & West Maple Road
72nd & Giles in Papillion

We Can Come to You, No Extra Charge

If you wish to avoid public spaces at this time, we can pick up your dry cleaning and/or laundry from your home with our Free Home Pickup & Delivery Service, and return it cleaned and pressed 2 days later, at no additional charge.

A credit card is required to schedule your first pickup. This is so we have payment information on file when the order is completed and returned to you, ensuring a seamless transaction. Learn more or sign up on the Home Pickup & Delivery Page.