OMAHA, Neb. – Tuesday, March 17, 2020 – Updated Monday, April 6, 2020 – As a fifth-generation business, founded in 1917 by Mr. Max I. Walker himself, Max I. Walker Dry Cleaners & Launderers is a part of the fabric of the Omaha metro. As such, we wish to keep our valued customers informed of all we do to prevent the spread of illness, as well as how the COVID-19 pandemic is affecting our ability to conduct business and serve customers.
Due to business impacts related to the COVID-19 virus, we will be adjusting our hours of operation in all open locations starting on Monday, April 6, 2020. Some of our locations remain shut down temporarily. The most up-to-date information on individual store statuses is available on our Locations Page.
Same-day service is still available on weekdays; if dry cleaning or shirt laundry is dropped off at any store by 10 a.m. Mondays, Tuesdays, Thursdays or Fridays, it will be ready that same day by closing.
For the safety of both customers and staff, all our drive-thru locations that remain open have switched to drive-thru service only. Any open locations without a drive-thru are enforcing a one-in-one-out policy in the lobby.
Max I. Walker is committed to the health and safety of our community. Sterilization is and always has been a standard part of our cleaning process. The inherent process of dry cleaning, laundering, and/or pressing garments and household items sanitizes them through the use of antibacterial cleaning agents and heat/steam. Essentially, the disinfection of garments has been a top priority for us since long before you were ever forced to consider it.
Some stores are temporarily closed. The most up-to-date information on individual store statuses is available on our Locations Page. If you have an order to pick up, please visit the locations page to ensure the store where you dropped your garments off is still open. In the event that it has been temporarily closed, this page will also tell you where you can now pick up your order.
Most of our operational stores have drive-thru service available, and customers can request a free dry cleaning and/or laundry bag that has their name and contact information on it, so they can drop off orders without coming into contact with any employees. Also consider putting your credit card information on file in our secure payment system, for a truly contact-free service.
If you wish to avoid public spaces at this time, we can pick up your dry cleaning and/or laundry from your home with our Free Home Pickup & Delivery Service, and return it cleaned and pressed 2 days later, at no additional charge.
A credit card is required to schedule your first pickup. This is so we have payment information on file when the order is completed and returned to you, ensuring a seamless transaction. Learn more or sign up on the Home Pickup & Delivery Page.