OMAHA, Neb. – Tuesday, March 17, 2020 – Last updated Wednesday, August 12, 2020 – As a fifth-generation business, founded in 1917 by Mr. Max I. Walker himself, Max I. Walker Dry Cleaners & Launderers is a part of the fabric of the Omaha metro. As such, we wish to keep our valued customers informed of all we do to prevent the spread of illness, as well as how the COVID-19 pandemic is affecting our ability to conduct business and serve customers.
Per the Omaha City Council emergency ordinance passed 8/11/2020, all customers will be required to wear face coverings when doing business at Max I. Walker. Our employees have been wearing face masks for several weeks already, and will continue to do so. We are committed to the health and safety of our community.
Due to business impacts related to the COVID-19 virus, the 114th & Davenport Store and the 52nd & Leavenworth Store are open restricted hours of 8 a.m. to 3:30 p.m. Monday through Saturday, with some service changes. Additionally, some of our locations remain shut down temporarily.
The availability of same-day service varies by store. The most up-to-date information on individual store statuses and service offerings is available on our Locations Page.
For the safety of both customers and staff, all our drive-thru locations that remain open have switched to drive-thru service only. Any open locations without a drive-thru are offering curbside service, while enforcing a one-in-one-out policy in the lobby for customers who wish to come inside.
Max I. Walker is committed to the health and safety of our community. Sterilization is and always has been a standard part of our cleaning process. The inherent process of dry cleaning, laundering, and/or pressing garments and household items sanitizes them through the use of antibacterial cleaning agents and heat/steam. Essentially, the disinfection of garments has been a top priority for us since long before you were ever forced to consider it.
Some stores are temporarily closed. The most up-to-date information on individual store statuses is available on our Locations Page. If you have an order to pick up, please visit the locations page to ensure the store where you dropped your garments off is still open. In the event that it has been temporarily closed, this page will also tell you where you can now pick up your order.
At stores where drive-thru service is unavailable, we offer curbside service. The phone number to call for curbside service is posted in the window of each store. Just give us a call once you're in the parking lot and we can come pick up your order from you to be cleaned, or bring your clean order out to your car. Make sure to ask for a free dry cleaning bag to make your drop-off process fast and easy, and link your credit card to your account to make picking up quick as well.
Many of our operational stores have drive-thru service available, and customers can request a free dry cleaning and/or laundry bag that has their name and contact information on it, so they can drop off orders without coming into contact with any employees. Also consider putting your credit card information on file in our secure payment system, for a truly contact-free service.
If you wish to avoid public spaces at this time, we can pick up your dry cleaning and/or laundry from your home with our Free Home Pickup & Delivery Service, and return it cleaned and pressed 2 days later, at no additional charge.
A credit card is required to schedule your first pickup. This is so we have payment information on file when the order is completed and returned to you, ensuring a seamless transaction. Learn more or sign up on the Home Pickup & Delivery Page.